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Communication Enhancement

The Speaker Listener Technique

Speaker/Listener Technique

This Technique breaks through communication barriers and allows the message sent to be recieved as sent.

THE FLOOR

Rules for the Speaker:

1. Speak for yourself. Donít mind read!

2. Keep statements brief. Donít go on and on.

3. Stop to let the Listener paraphrase.

Rules for the Listener:

1. Paraphrase what you hear.

2. Focus on the Speakerís message. Donít rebut.

Rules for Both:

1. The Speaker has the floor.

2. Speaker keeps the floor while Listener paraphrases.

3. Share the floor.